This web site is dedicated to investment fund investor education and protection. The multi-billion fund industry plays a key role in the savings and retirement plans of millions of Canadians. Many industry practices provide beartraps for the unsuspecting investor and securities regulations have not kept up with the pace of change in the industry.
Tuesday, September 15, 2015
Choosing your Advisor Checklist
Here's a handy checklist you can use to help you select and evaluate your advisor. It's written for a UK audience but it applies here as well. Choosing an advisor is more important than choosing which funds to buy. Get the Checklist here.
Sunday, September 13, 2015
The ABZ's of Personal Wealth by Ted Graham
We are delighted to host an eBook by Mr. Ted Graham . The book contains practical, no-nonsense ideas for building wealth without a shred of Bay Street hype. In his own words :
" . I am (very much) a senior--- having
owned securities for 76 years, and common stocks for 69 years. I also head up
several entities which hold investments, mostly for family members. Our cause has been to
assist the people new to the financial world -----to understand the methodology
of managing money and of investing. Especially, we hope to help young people
who wish to be educated in the perplexing world of personal finances. No one
can avoid the necessity of personal finances. Everyone is impacted by banks,
mutual funds companies and stock brokerages. The individual has a simple
choice, learn about personal finance so that—as a small investor, one can do
well in the world of money, or ignore the whole subject, in the fond hope that
some else (a spouse, a banker or a broker)- will “look after my (i.e. your) money”.
This book, ‘The ABZ’s of Personal Wealth’, is an attempt to
help you to maximize your own prosperity. In producing the book, I had great
assistance from my children and from our tax strategist.
We hope you benefit from the book. "
Get the book
If you have questions, please contact kenkiv@gmail.com
Saturday, September 12, 2015
INVESTOR ALERT Pre-Signed Blank Forms
INVESTOR ALERT
Pre-Signed Blank Forms September, 2015
When
you sign a blank or incomplete form ,you put yourself in harm's way.
Under securities rules, salespersons are obligated to deal fairly,
honestly and in good faith with their clients and observe high
standards of ethics and conduct in the transaction of business.
Obtaining pre-signed forms from clients is contrary to this
obligation. Salespersons ( aka “Advisors”) may only use forms
that are duly executed by you after all information on the form has
been properly completed and provided. This is
why we urge you to completely fill in the form and retain a copy of
the signed and dated original for your files.
Every
client must be afforded the same protections, and that the expected
conduct is no different if the client happens to be a family member.
This principle applies where a spouse’s signature is forged, either
by an advisor or by the other spouse. There is always a risk that the
spouse who signs the other’s name, or who authorizes someone else
to do so, is being deceptive. We are not aware of any circumstance
where one person can be authorized to sign another person’s name to
a document – a person may act as the authorized agent of another,
or under a Power of Attorney, but in neither instance may the agent
or attorney sign the other person’s name .
The
know-your-client (KYC)
,
and suitability obligations are among the most fundamental
obligations owed by registrants to their clients and are cornerstones
of Canada's investor protection regime.
If these are contaminated , the client-advisor realationship is
contaminated.
What
forms are involved?:Some
examples of pre-signed forms noted by our team include KYC forms,
blank trade order forms, Loan applications, RSP changes, cheques,CRA
forms , U.S. Tax Cerifications , risk disclosure and acknowledgment
forms, private placement subscription forms and New Account
Application forms . In other cases, information on legitimately
completed and signed forms may be subsequently altered or removed, or
signatures may be physically cut from other documents and then used
to create photocopied forms that appear to have been signed by the
client.
Be alert to any changes in your account statement and check all trade
confirmation slips.
Why
such a rule?: The existence of pre-signed trade order forms in
client files may be evidence that an advisor is engaging in
discretionary trading or even fraud. Some dealers and advisors have
taken the position that pre-signed forms can be used appropriately in
certain situations strictly for the convenience of a client.
Securities regulators do not agree with this position. Any act of
forgery is a step onto a steep and slippery slope of deception that
is always potentially harmful to clients and actually harmful to the
dealer and the securities industry as a whole. If you are not
available to sign a document either wait or send a FAX or email or
use a courier service giving specific instructions. Follow up to
obtain a copy of the revised form.
A
pre-signed form may allow an unscrupulous advisor to unduly increase
your risk tolerance , investment knowledge, income, employment status
or net worth or mis-state your objectives. Because every investment
recommendation and every investment decision is based upon
information contained on the forms, any inaccuracy in the information
necessarily taints a recommendation or decision made based on that
information. Further,the uncertainty about your risk tolerance
impairs the dealer’s ability to comply with securities laws, to
ensure that all investments are suitable for you. An incorrect risk
tolerance could lead to unsuitable investment recommendations and
undue losses . In the event of a complaint, the dealer may point to
your signature on the form and deny your claim for restitution .
Subversion of the KYC system is serious given that it is at the heart
of securities regulation.
In
the case of forms to be submitted to the Canada Revenue Agency or to
Human Resources and Social Development Canada, there is the risk that
you will be taken to have certified as to the accuracy of incorrect
information that you did not have an opportunity to review.
Know
Your Client (‘KYC’) information that is incorrect could cause a
dealer to run afoul of Anti-Moneylaundering laws and regulations and
could cause you trouble as well.
A
potentially more significant risk is that a pre-signed form could be
used for unauthorized discretionary trading or fraud. If you pre-sign
a trading form, the risk of fraud is particularly serious with
respect to this form, given that the form typically directs a dealer
to do one or more of the following things: (a) switch the client’s
funds within the same fund family;( b ) effect a purchase or sale of
securities; or (c ) pay sale proceeds to a specified bank account or
recipient. Responsible
investors don't let themselves get exposed to wrongdoing by
pre-signing blank forms.
Even
in cases where there is no evidence of intent to use a pre-signed
form for the purpose of discretionary trading or misappropriation of
assets , the use of such forms destroys the integrity of the audit
trail for activity in the relevant client’s account. Having a
reliable audit trail is important to the dealer and to its
regulators. A dealer's ability to assess its employees’ compliance
with regulatory requirements, and a regulator’s ability to do the
same, are both undermined if the very documents upon which the
assessment relies are not genuine.
Bottom
Line
We
consider forgery as the creation of a false document with the intent
that it be acted upon as the original or genuine document. The use of
pre-signed forms is therefore forgery .Forgery
is fundamentally dishonest and it is harmful. That is why regulators
prohibit pre-signed blank/incomplete forms.The sooner digital
signatures are commonplace in the advisor world, the better.
Remember
, your advisor /salesperson broker is not required to act in your
Best interests. They are not fiduciaries. Don't sign anything you do
not understand . Consider it a Red Flag if your salesperson says “
it's just for administation, sign it and I'll fill in the blanks”.
Sign only a completed form ,cross
out sections that do not apply and retain a
signed/dated copy of what you do sign for your files. It's YOUR
money. CAVEAT EMPTOR
Tuesday, September 8, 2015
WARNING: Seniors "Free lunch" educational seminars
Seniors
"Free
lunch" educational seminars
The North American Securities Securities Administrators Administration has issued an ALERT on these so -called “ Free lunch “ seminars.
State securities regulators warn senior investors to be aware that a combination of “free lunch” seminars, misleading professional “senior specialist” designations, and abusive sales practices can create a perfect storm for investment fraud. Remember: there’s no such thing as a free lunch.
Many
individuals over the age of 50 have received an invitation in the
mail offering a free lunch or dinner investment seminar. There’s a
certain consistency to the invitations enticements: a free gourmet
meal, tips on how to earn excellent returns on your investments,
eliminate market risk, grow your retirement funds, and, spouses are
urged to attend. These words should be red flags for investors.
And
while the ads may stress that the seminars are “educational,” and
“nothing will be sold at this workshop,” many of these seminars
are intended to result in the attendees’ opening new accounts with
the sponsoring firm, and ultimately, in the sales of investment
products, if not at the seminar itself, then in follow-up contacts
with the attendees. Seniors seeking educational insights and
information should be aware that the primary goal of the sponsors of
these free meal seminars is to obtain new customers and sell
investment products.
Here are some recent seminar titles our readers have told us about :
Invest like the millionaires -exploit low interest rates- borrow to invest
Opportunities in Equity Crowdfunding- Find the next Apple
Using Home Equity to magnify returns
New hedge fund offers exceptional opportunity
New tax strategies to save you $$$
Why Segregated funds fit into your Portfolio
Exploring the Exempt Market
Market linked annuities perfect for retirees
Making superior returns in volatile markets
Fee based accounts offer piece of mind and cost savings
When commuting a pension makes sense
The venues and meal offerings are enticing.The invitations are beautiful - comparable to wedding invitations.
CAVEAT EMPTOR!
Saturday, September 5, 2015
The DSC sold Mutual Fund under the Microscope
The
DSC under the Microscope
September, September , 2015
Lately,
some dinosaurs of the fund industry have been promoting the benefits
of the DSC ( deferred sales charge ) sold mutual fund. One benefit
they claim is that all your money goes to work for you right away
since there is no front end sales charge. In fact , according to
independent research the typical FEL today is 0 %. Another “
benefit” claimed is the early redemption penalty keeps people
invested during downtimes. First off , there is little robust evidence
this claim is accurate. Besides, isn't it claimed that one of the
main benefits of a financial “advisor” is to contain investor
behaviour -for that service , a never-ending trailer commission is
paid - so why is a redemption constraint needed in addition? How much investor punishment is too
much?
Could
it be that the real reason the DSC is popular with salespersons is
commissions? Look to the commissions paid
advisors who sell funds to understand why the DSC charge option
persists. Fund companies pay dealers/representatives who sell DSC
funds a juicy 5-% upfront sales commission .The dealer/salesperson (
aka “advisor “) also receives ongoing yearly compensation -called
trailing commissions - of 0.15 to 0.5 % until you redeem the fund.Given
their structure, DSCs give the incentive for an advisor to work hard
to get their new clients into an investment but leaves little
incentive to do any work thereafter. Once you’ve committed to the
investment ,the advisor has received the lion’s share of their
compensation and arguably has little direct motivation to continue
fostering his or her relationship with the client.
Further , with a DSC sale (advisor getting his/her upfront 5% and trailer of 0.5%) they then move 10% each year to FEL to get the higher trailer commission of 1%....it is really quite the racket enabled by the existing compensation structure.
As noted , the prevailing standard investment industry justification for DSC charges is that they provide an incentive for investors to stay in their funds for the long term and not make self-destructive moves in and out of the market. There's some validity to this because retail investors do hurt themselves by jumping in and out of the market too much.The problem is that there is little definitive evidence that the DSC actually accomplishes this behavioural change . Additionally, if you're not getting the level of return you need this just traps you to stay with the same fund company. Investors might be interested in “buying and holding” but with a different fund; the DSC fee effectively prevents this.
Further , with a DSC sale (advisor getting his/her upfront 5% and trailer of 0.5%) they then move 10% each year to FEL to get the higher trailer commission of 1%....it is really quite the racket enabled by the existing compensation structure.
As noted , the prevailing standard investment industry justification for DSC charges is that they provide an incentive for investors to stay in their funds for the long term and not make self-destructive moves in and out of the market. There's some validity to this because retail investors do hurt themselves by jumping in and out of the market too much.The problem is that there is little definitive evidence that the DSC actually accomplishes this behavioural change . Additionally, if you're not getting the level of return you need this just traps you to stay with the same fund company. Investors might be interested in “buying and holding” but with a different fund; the DSC fee effectively prevents this.
In any event, flexibility matters more. Today's market swings are unprecedented and some investors are discovering that they have taken on too much risk. It's unacceptable to have to pay charges of up to 5.5% simply to adjust a portfolio to make it more suitable .And for retirees ,the need for more liquidity as unexpected expenses, particularly health-related and personal service expenses, rise , makes flexibility a key feature of portfolio design.
The real cost of buying DSC funds is often greater than is anticipated at time of purchase. In practice, what frequently happens is that the DSC either gets triggered by an early sale, or an opportunity is lost when the investor hangs on to a expensive/poorly performing fund in order to avoid triggering the DSC penalty fee.Incredibly , some money market funds are sold on a DSC basis which makes no sense since the purpose of holding a money market fund is liquidity.Such funds do pay trailers which may explain why you are sold them.
When investors are sold deferred sales charge mutual funds, instead of front-end funds, their main motivation is to save on fees. In fact, however, investors who hold these funds pay more, not less, in fees. An investor who buys a mutual fund on the DSC sales charge method pays no transaction fee at time of purchase. And if the fund is held for up to seven years the early redemption fee can be totally avoided. There is a significant cost, however, if the fund is redeemed before the end of the DSC schedule.
At the time of purchase, this waiting period never seems to be a problem. The investor is optimistic about the fund’s potential, or he/she wouldn’t let himself be sold it, and at this point he cannot imagine any reason to sell it before the DSC fee expires. Paying no fee sounds more attractive than paying even a relatively low 1% or 2% up-front fee ( actually 0% is most common today). In this case, the certain cost of 1% or 2% seems greater than the possibility of having to pay 5% or 6% in the unlikely event that the fund is sold before the DSC period expires. The thinking is that the DSC fee doesn’t matter because it will never be applied. Fund salespersons can exploit this thinking to their advantage.
This thinking frequently turns out to be wrong, however, because many investors do sell before the DSC fee schedule expires.The average investor hold period is 6-7 yeas, meaning that about 50% of funds are sold before DSC expiry. Further, very few mutual funds are themselves more than 7 years old ( due to mergers and closings) . The reality is that new and better products are always becoming available, mutual fund managers leave the fund they were managing, fees are increased, fund mandates change, the funds gets merged with another fund and sometimes fund managers go into a deep slump. For these reasons, investors routinely make a decision to sell the fund before the end of the DSC schedule. The fee is usually about 5.5 %, if redeemed in the first year, 5% if redeemed in the second, and so on. The fee for early redemption can be based on the purchase price or the market value at the time the fund is sold. This will be defined in the Prospectus
From the financial advisor’s point of view, selling on a DSC basis is initially more attractive than charging a front-end fee. With a DSC purchase, the dealer/financial advisor makes a commission of about 5%, which obviously is more attractive than the 0%,1% or 2% they would earn on a front-end sale. The bottom-line reason for the DSC fee is that the advisor gets paid by the fund company as soon as you have been sold the fund. If you don’t keep the fund, the mutual fund company needs to get its money back. They do so through the DSC early redemption penalty fee that you pay.The original advisor could be long gone either via retirement ,hopping over to another dealer or selling more lucrative insurance products .
Trailer commission paid to the dealer/ advisor are generally higher on the “front end” version of a mutual fund. Typically, the trailer commission on a front end fund is 1% per annum , while the trailer commission on a DSC fund is 0.5% per annum. Except for a few firms like Fidelity, the management expense ratio (MER) is generally the same for both the front end and DSC versions. Over the long term, therefore, the representative actually earns more by selling front end load funds.That is unless he/she redeems the fund at the end of the redemption period and sells you a new DSC fund, starting the nasty cycle all over again, a process called churning.
In some cases, the mutual fund owner effectively becomes a prisoner to the DSC fee. Often, to avoid triggering the DSC redemption fee, the opportunity to purchase improved or lower cost investments will be lost. Too many people feel they have no choice but to hang in for a few more years until the DSC fee expires – and to keep hoping that the markets would improve.If the investor dies or a major financial emergency occurs, the penalty will still have to be paid . There is definitely a benefit for liquidity.
Bottom line: Each year Canadians incur tens of millions of dollars in early redemption penalties or hold on to losers. We find it hard to see any benefit of allowing yourself to be sold a DSC mutual fund.
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